Mobile: Multiple Logins & Profiles

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Sometimes it’s handy to have multiple users accessing one client profile at TaxDome. For instance, if you have a non-personal profile (i.e. you are an organization), you’ll likely want to give several people access to it. Or  you might be an individual client and you may want your spouse to have access to your account. It can also happen that one person requires access to several different accounts (for example, an account for organization you work in, a personal account, etc.).  This is why we have given you the option of Multiple Logins. 

Adding a User to Your Profile

1. Tap the burger icon at the top left, select  Settings, then tap the + Add user link. 

2. Type in the user's email address.

3. Add notes to describe the additional user profile (for example, you can write  My spouse)

4. Tap  SAVE

Once the new user’s account has been created, the system will send them an activation request by email. In order to activate their account, the user must accept the request and create a password. The new account will be automatically linked with your existing client profile, so that you and the additional user will have separate login credentials for accessing the same account. 

Removing a User from Your Profile

If you no longer wish to grant account access to the additional user(s), you can delete them. To do so, tap the burger icon at the top left, select  Settings, tap the pencil icon next to the Profile Access, tap the Remove link under the user details, then click SAVE

Your account will remain intact, but the removed user will no longer be able to access it.

Switching Between Profiles

Users who have access to various clients’ accounts can easily switch between them. Tap the burger icon at the top left, tap on Switch account link at the bottom of the sidebar, then select the desired profile. During the session, you can switch between client accounts as many times as you want. When switching accounts, you can see the total number of notifications that need your attention (unread documents, messages, new organizers, invoices, etc.).