Two-Factor Authentication

Two-factor authentication (or 2FA) adds an extra layer of security when accessing TaxDome. This additional step of authenticating your identity makes it much harder for an attacker to access your data, even if your credentials have become compromised. Two-factor authentication can be turned on individually for every TaxDome client account. 

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Enabling Two-Factor Authentication

Once you enable two-factor authentication, you’ll need to have your smartphone handy whenever you log on to your TaxDome account. Each time you do, you’ll be confirming your identity by typing in the code provided on your mobile device.

To turn on two-factor authentication to add this extra level of security, follow these steps:

1. Go to  Settings, turn on the Two-factor authentication toggle, enter your TaxDome account password, then click SUBMIT.

2. You will be presented with a list of applications that can be used for two-factor authentication. Install the Google Authenticator application (or Authy, Microsoft Authentificator, etc.) on your phone, then tap  Scan a QR code.

3. Click the  NEXT STEP button on your computer screen, then scan the barcode with your phone.

4. Click the  NEXT STEP button on your computer screen, enter the six-digit code that the authenticator app provides, then click the Verify button. Two-factor authentication is then enabled.

Note that the code in Google Authenticator changes every 30 seconds, so if it is not accepted by TaxDome, enter the new one you see in the app.

Signing In With Two-Factor Authentication Enabled

Once two-factor authentication is enabled, you will be prompted to enter a temporary authentication code each time you sign in.

When prompted, open Google Authenticator (or other authenticator app you chose for this purpose) on your smartphone, then enter the provided code.

Note that the code in Google Authenticator changes every 30 seconds, so if it is not accepted by TaxDome, enter the new one you see in the app.

Having trouble signing in? 

If for some reason, the code generated by your authenticator app is not allowing you to log on, click the  No access to application? link to contact our tech support. We will be happy to help.

Disabling Two-Factor Authentication

If you decide you no longer want to use two-factor authentication to log on, you can disable it. To do so, follow these steps:

1. Go to  Settings, turn off the Two-factor authentication toggle, enter your TaxDome account password, then click SUBMIT.