Payment Methods: What Are Your Options?
You can pay your invoice or make a prepayment either by credit card, bank debit, or by using the credits that are already on your TaxDome account (earned as bonuses from your firm, added earlier as a prepayment, etc.). These options will be available depending on your firm's preferences. Below please find detailed instructions on how to pay in various ways.
Covered here:
Paying by credit card
Once you clicked Pay Invoices/Make Prepayment and selected Pay, you will see one of the following pages (depending on your firm's preferences):
To proceed, select the Card/Credit Card option and enter the following details:
- Card number
- Card expiration date
- CVC/CVV (the three-digit number on the back side of the card)
- Your Country/Street Address
- Your ZIP Code
Then click Pay. Depending on your bank, you may be also required to complete 3D-Secure verification.
The payment will be in Verifying payment status until it goes through. It usually happens immediately, but it can sometimes take a minute or two. Click OK to go back to the Invoice page.
Paying by bank debits
Once you clicked Pay Invoices/Make Prepayment and selected Pay, you will see one of the following pages (depending on your firm's preferences):
To proceed, select the Bank account/ACH option. Then you will need to enter Email and Full name, the Routing number, the Bank account number, and the other details required.
For Stripe payments, you will have an additional step for that.
2. Click Pay.
The payment takes some time to be verified. Click OK to go back to the Invoice page.
For bank payments, the status of the invoice is In progress until it goes through. It takes five business days on average, but can take up to 14 days.
Paying with credits
If you have credits, the Apply Prepayment button appears on your Invoice page. You can use them to pay your invoices, fully or partially.
If your available credit is more than or equal to the amount you owe, use it to pay the entire invoice. Click Apply Prepayment.
- If your available credit is less than the amount you owe, pay part of the invoice using the credit. You’ll need to pay the rest with a credit/debit card or bank debit payment.
Once you clicked Apply Prepayment from the Invoice page or clicked Pay from an unpaid invoice on the Home page, you will see the Pay Invoice window:
Check the Amount to be paid in your invoices and your Existing Credits to be applied. To proceed with credits only, your existing balance must be more than or equal to the amount of the payment. Otherwise, you will see the difference to be paid with the credit card under Total.
Click Pay. If you have enough credits to cover the payment, you will see the Payment Completed page. Otherwise, you will be prompted to enter your credit card/bank account information first.
