Payment methods: What are your options?
Depending on your provider's settings, invoices can be paid by credit card, bank debit, or by using credits that are already on your account (earned as bonuses from your firm, added earlier as a prepayment, etc.).
Covered here:
- Pay by credit card
- Pay by bank debits
- Pay with credits
- Partial payment of invoice
- Is my payment info saved?
Pay by credit card
To pay your invoice by credit card, you need to select Card/Credit card option and enter the following details:
- Card number.
- Card expiration date.
- CVC/CVV (the three-digit number on the back of your card).
- Your country/Street address.
Depending on your country, you may need to enter additional details. In the US, this would be your ZIP code.
Then click Pay. Depending on your bank, you may also be required to complete 3D-secure verification.
The payment will be assigned the Verifying payment status until it goes through. It usually happens immediately, but can sometimes take a minute or two. Click Ok to go back to the Invoice page.
Save card for future payments & autofill payment details
Link is a service that allows you to securely store your payment details and make simple one-click payments.
If you already keep your payment details in Link, click Secure, 1-click checkout with Link while paying your invoice and enter your email. You will receive the authentication code via SMS or email. After that, you can select any of your saved cards.
If you don't have a Link account yet but want to save your payment details and autofill them not only in TaxDome but also on other websites that support Link, just enter your email, phone number and full name and sign up to Link.
Pay by bank debits
Once you click Pay Invoices/Make prepayment and select Pay, you will see one of the following pages (depending on your firm's preferences):
To proceed, select the Bank account/ACH option. Then you will need to enter Email and Full name, Routing number, Bank account number and other required details.
For Stripe payments, you will have an additional step for that.
2. Click Pay.
The payment takes some time to be verified. Click Ok to go back to the Invoice page.
For bank payments, the status of the invoice is In progress until it goes through. It takes five business days on average, but can take up to 14 days.
Note: When paying with a particular bank account for the first time, you might receive the following error message: 'Your bank account requires verification. Please check your email and follow the instructions'. In this case, you need to follow the instructions provided in the email. The verification process might take up to five business days. After that, you can pay the invoice.
Paying with credits
If you are logged into your client portal and you have credits, the Apply credit toggle appears on your invoice payment page. You can use them to pay your invoices, fully or partially.
If your available credit is more than or equal to the amount you owe, use it to pay the entire invoice. Toggle on Apply credit.
- If your available credit is less than the amount you owe, pay a part of the invoice using the credit.
- Once you toggle on Apply credit from the invoice payment page or click Pay from an unpaid invoice on the Home page, you will see the invoice payment window.
Click Pay. If you have enough credits to cover the payment, you will see the Payment Completed page. Otherwise, you will be prompted to choose a saved payment method or enter your credit card/bank account information.
Partial payment of invoice
To pay an invoice partially, adjust the Amount to pay value. By default, it is equal to the balance due to pay.
Is my payment info saved?
If you are going to pay your invoices while you are logged into your client portal, your payment info is saved for future payments. Next time you go to pay, you can choose from your saved payment methods or add a new payment method.
If you don't see any saved payment methods, it means either your tax firm doesn't use Stripe as their payment provider, or you are not logged in.
Also, you can autofill the card info with any of the payment details saved in your Link account if you use Link.