Prepayments & Credits

• What are credits?
• Making a prepayment
• Paying an invoice with credits (fully or partially)

What are credits?

Generally, when you get an invoice, you pay it with a debit or credit card, right? But what if you have TaxDome credits? Wait... how does someone get TaxDome credits?

Well, there are different types of credits and several ways to get them:

• Promotional, discount or refund credits: If you’re eligible for a discount or a bonus, your accountant adds it to your account as a credit.
• Offline payments: If you pay for a service in cash, your accountant adds that payment manually to your account as a credit.
• Prepayments: You may want to pay for a service in advance, and that money will sit in your TaxDome account as a credit until you’re ready to use it.

Making a prepayment

Tip: If you don't see a Make prepayment link, ask your firm to add it.

To make a prepayment:

1. Go to the Home tab or, if you don't have any unpaid invoices, to the Invoices tab.
2. Click Make Prepayment.
3. Type in the amount, then click Submit.
4. Enter your bank account or card details, then click Pay. Here are detailed instructions on different ways to pay.

Note: Payments are made through a secure credit card processing service. TaxDome doesn’t store payment details.

Once you have available credits, they’re displayed in the  Invoices tab. Your accountant receives a notification of your payment. (More on payment methods).