Troubleshooting for mobile app
Table of Contents
This article covers common issues with the TaxDome mobile app and how to quickly resolve them.
The app is not responding. How do I close it?
Sometimes, resolving an issue requires fully closing the app—not just minimizing it. Here’s how to force quit the TaxDome mobile app:
Go to the Apps section of your Settings, search for the Client Portal 2.0 app, then tap Force stop.
-
At the Home screen of the iPhone, or from within the app, swipe up from the bottom of the screen. (On an older iPhone, tap the Home button twice.)
-
When the App Switcher comes up, swipe left and right through the different app cards to find the TaxDome app.
-
Use a quick swipe upward to close the app.
Share
Link copied 
Was this article helpful?
Table of Contents
Share
Link copied
Save